You can cancel your order and get a refund on  undelivered baskets  with us at any time by calling 0553008288 or send us an email at

We Grow and Deliver the best products, but at the time of delivery if you receive the wrong quantity, wrong order, damaged packaging (with picture proof) you will be entitled for a refund of the product.



We use self-owned vehicles to deliver our products to you


The customers can find their order details on their profile and an email with an invoice will be sent after successful payment to the customer if they have maintained a valid email 


Naeem is committed to protecting your privacy. This privacy policy (the “Privacy Policy”) sets out how Naeem uses and protects any information that you share with us when you use the Website.

Should we ask you to provide certain information by which you can be identified when using the Website, then you can be assured that it will only be used in accordance with this Privacy Policy.


Naeem may change this Privacy Policy from time to time by updating this page. We will notify you of any such changes within our newsletter, which will be deemed to constitute valid notice.


We may collect and process the following information about you :
information that you provide by filling in forms on the Naeem Website including name, contact details and demographic information   such as postcode, preferences and interests, order details, any correspondence between you and us or surveys that we ask you to complete  details of your visits to the Naeem Website  and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise  information about your purchases made via the Naeem Website.



We use this information to understand your needs and to provide you with the best service possible. In particular, we use this information for the following purposes:

 To provide the service of fulfilling orders placed by our website or App

To administer our site and for internal operations, including data analysis, testing, research, statistical and survey purposes

To improve our site to ensure that content is presented in the most effective manner for you and for your computer

To allow you to participate in interactive features of our service, when you choose to do so

To notify you about changes to our service

To make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.


We keep information for as long as necessary to comply with legislation or to fulfil the purpose for which we collected the information. Order data is currently kept for 10 years according to legal requirements and this timescale will change in line with any new directives. We will be sad to see you go but If you wish you delete your account please send an email to


We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we recommend which products, services and offers may be relevant for you. We only use the data you provide to us directly for this purpose.

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.

We may also send out postal marketing for the purpose of growing our sales which is in our legitimate interests and in this scenario, we will rely on you to let us know if you do not want to receive this by opting out of marketing.

We may also send alerts and notifications via digital platforms in this scenario we will only send these if you allow push and other notifications to appear on your phone.

Where you have registered with us to hear an update when we deliver to your area we will only contact you expressly for this purpose. To receive any other marketing, you will need to sign up for our newsletter.


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place specific procedures to safeguard and secure the information we collect online, such as pseudonymization, encryption, access restrictions and retention policies.


Visiting the Naeem Website with your browser settings adjusted to accept cookies tells us that you want to use the Company's products and services and that you consent to our use of cookies and other technologies to provide them to you as described in this Privacy Policy. See below for information on how to modify the settings in your device to notify you when you receive a new cookie and disable cookies altogether.


A cookie is a piece of information that a website puts on your computer so it can remember something about you or your device at a later date. We use cookies to distinguish you from other users of our site (including when you browse other third party websites). This helps us to provide you with a good experience when you browse our Site. We also use cookies and similar technologies to show you more personalized advertising, including Naeem ads on other websites.

By using our site, you agree to our use of cookies. This policy explains what cookies, including third party cookies, we use on our Site, and how you can refuse or withdraw your consent to cookies.

You can find more information about cookies at

The cookies on this Site are either set by us or by our third party partners and fall into the following categories:


The help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether.


The Naeem Website may contain links to other websites of interest. However, once you have used these links to leave the Naeem Website for another website, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites, which will not be governed by this Privacy Policy. You should exercise caution and look at the privacy statement applicable to the website in question.


We never sell your details to third party companies. Your personal details will only be used by Naeem in accordance with this Privacy Policy. We may disclose your personal information to third parties as follows :

In the event that we sell any of Naeem business or assets, we may disclose your personal data to the prospective buyer of such business or assets.

If Naeem or substantially all of its assets are acquired by a third party, in which case personal data held by Naeem about its customers will be one of the transferred assets.

When needed by our fulfilment delivery teams, in which case your personal contacts are used to help in delivering your orders.

You are responsible for ensuring that the details you provide to us are correct and complete. If you believe that any information we are holding about you is incorrect or incomplete, please email us as soon as possible, at We will promptly correct any information found to be incorrect. Never share your personal account information and passwords to avoid information theft.


Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to







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